Booking Details

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Restaurant
The Garden Bistro
Booking ID
d915ac30-00d9-4f14-8763-6a29de60551a
Customer Name
Alfred
Phone
+6584283884
Party Size
3
Date
2023-10-13
Time
16:00
Status
Pending Confirmation
Confidence
90%
Call Duration
133 seconds

AI Summary

Alfred booked a table for 3 at The Garden Bistro for tomorrow at 4 p.m., with a potential wait of 30 to 45 minutes.

Conversation Transcript

[{"role":"assistant","text":"Hello! The Garden Bistro, Joyce speaking! How can I help you today ah?","timestamp":1761488372422},{"role":"assistant","text":"Oh dear, I'm so sorry but we're absolutely packed right now, super busy lah. Maybe you can call back in 2 to 3 hours? If you really need, I can take your details now, but must warn you, the wait will be quite long ah. What's your name and how many people you looking at?","timestamp":1761488385238},{"role":"assistant","text":"Alright, I hear you. Tomorrow 4 p.m. for 3 persons, is it? Can I have your name and your phone number ah, so I can put you down, but must let you know, very likely got a long wait hor.","timestamp":1761488407845},{"role":"assistant","text":"Yah, tomorrow also quite jam-packed, especially around 4 p.m. We might need you to wait maybe 30 to 45 minutes or more, depending on how the crowd moves. You still keen to go ahead, or you want to consider a different timing?","timestamp":1761488423939},{"role":"assistant","text":"Can, can, no problem. Let me confirm your details first. So tomorrow, 4 p.m., 3 persons. What’s your name, and your contact number ah?","timestamp":1761488439989},{"role":"assistant","text":"Thanks, Alfred. And your phone number, can give me so we can reach you if anything?","timestamp":1761488451597},{"role":"assistant","text":"Got it, 8428-3884. Thanks, Alfred. Just to check, any dietary restrictions or special occasion we should know about?","timestamp":1761488462153},{"role":"assistant","text":"Okay, noted. So, Alfred, tomorrow 4 p.m. for 3 persons, number 8428-3884. Just be prepared, got long wait ah. Thank you so much! See you soon ah!","timestamp":1761488474961},{"role":"assistant","text":"Take care ah, bye-bye!","timestamp":1761488487878}]
TwigemService Call SID
N/A
Created
26/10/2025, 22:21:34