Booking Details

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Restaurant
The Garden Bistro
Booking ID
ac453d79-b426-454c-9acd-6fa56984d1da
Customer Name
El
Phone
+6584283884
Party Size
14
Date
Not specified
Time
Not specified
Status
Needs Follow-up
Confidence
50%
Call Duration
66 seconds

AI Summary

Customer El inquired about the restaurant's opening hours and mentioned a party size of 14.

🎙️ Call Recording

Duration: 66 seconds

Conversation Transcript

[{"role":"customer","text":"El.","timestamp":1761699399403},{"role":"assistant","text":"Hello! The Garden Bistro, Joyce speaking. How can I help you ah?","timestamp":1761699400200},{"role":"customer","text":"Nah, just maybe some query.","timestamp":1761699410729},{"role":"assistant","text":"Sure, no problem. What do you want to check about? You looking to book, or got some questions on our menu or timing?","timestamp":1761699412087},{"role":"customer","text":"Ja, je opening out?","timestamp":1761699422251},{"role":"assistant","text":"Oh, our opening hours ah—we open from 11:00 AM to 10:00 PM every day. Anything else you want to know?","timestamp":1761699423934},{"role":"customer","text":"14.","timestamp":1761699433853},{"role":"assistant","text":"No problem, happy to help. You planning to come down for lunch or dinner?","timestamp":1761699434993},{"role":"customer","text":"That's all I want to know, okay?","timestamp":1761699446416},{"role":"assistant","text":"Okay, got it. Anything else you need help with, can just let me know anytime, ah.","timestamp":1761699446782},{"role":"customer","text":"Okay, bye-bye.","timestamp":1761699454186},{"role":"assistant","text":"Alright, thanks for calling The Garden Bistro. Take care, bye!","timestamp":1761699455435},{"role":"customer","text":"Vai?","timestamp":1761699461441},{"role":"assistant","text":"Bye bye, have a good day!","timestamp":1761699461793}]
TwigemService Call SID
N/A
Created
29/10/2025, 08:57:44