Booking Details
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Restaurant
The Garden Bistro
Booking ID
a77a9b09-63f9-441c-a06b-e267afbeb347
Status
Pending Confirmation
AI Summary
Alfonso is looking to book a table for two at The Garden Bistro but is informed about a long wait due to high demand.
Conversation Transcript
[{"role":"assistant","text":"Hello! The Garden Bistro, Joyce speaking! How can I help you today ah?","timestamp":1761493000801},{"role":"assistant","text":"Oh dear, I'm so sorry but we’re absolutely packed right now. The restaurant is super busy, you know. Maybe can call back in 2-3 hours? If you really need to book now, can, but must warn you ah, the wait is quite long. Maybe you share with me your details first, then I see what I can do, can?","timestamp":1761493017252},{"role":"assistant","text":"Totally understand, lah. So let’s sort it out quickly. Can you give me your name, your phone number, and how many people in your party? Then I can check the earliest possible slot for you, okay?","timestamp":1761493037897},{"role":"assistant","text":"Thanks, Alfonso. Can get your phone number ah? And also how many people you planning to bring, and what date and time you looking at?","timestamp":1761493051791},{"role":"assistant","text":"Okay, two people—got it. Now, what’s the best phone number to reach you, and what date and time are you thinking of? Just to let you know ah, the wait might be a bit long, but we see what we can do.","timestamp":1761493055652},{"role":"assistant","text":"Ya, really quite sure, because right now we’re super packed, lah. Everyone also waiting. If you don’t mind waiting, I can still take your booking details and put you on the list, but got to be honest, might be a long wait, ah. How you feel about that?","timestamp":1761493073740}]
Dietary Restrictions
null
TwigemService Call SID
N/A
Created
26/10/2025, 23:38:11