Booking Details

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Restaurant
The Garden Bistro
Booking ID
a712c46b-b362-4e1b-b106-b805b675b0cd
Customer Name
Guest
Phone
+6584283884
Party Size
Not specified
Date
27/10/2025
Time
Not specified
Status
Pending Confirmation
Confidence
50%
Call Duration
56 seconds

AI Summary

The customer did not finalize a booking.

Conversation Transcript

[{"role":"assistant","text":"Hello! This is Joyce from The Garden Bistro. Aiyo, so sorry ah, we're completely packed right now leh. Cannot take walk-ins at all. But hey, I can help you book for tonight for dinner? Can or not?","timestamp":"2025-10-25T17:25:56.149Z"},{"role":"user","text":"What time is it now?","timestamp":"2025-10-25T17:26:12.184Z"},{"role":"assistant","text":"Right now ah, it's four thirty PM. If you wanna book for later tonight, can do after six thirty PM. How's that?","timestamp":"2025-10-25T17:26:13.186Z"},{"role":"user","text":"Yeah, 430 are you sure?","timestamp":"2025-10-25T17:26:25.862Z"},{"role":"user","text":"What time zone are you at?","timestamp":"2025-10-25T17:26:27.465Z"},{"role":"assistant","text":"Oh, sorry ah! My mistake! It's actually around five PM now. So you can book for tomorrow onwards, can?","timestamp":"2025-10-25T17:26:28.571Z"},{"role":"user","text":"Yeah, okay. All right. Bye","timestamp":"2025-10-25T17:26:39.534Z"},{"role":"assistant","text":"Aiyo, so sorry ah. Never mind lah, if you change your mind, just call back, okay","timestamp":"2025-10-25T17:26:39.605Z"},{"role":"user","text":"No need, yeah, bye-bye.","timestamp":"2025-10-25T17:26:42.834Z"},{"role":"assistant","text":"Okay, take care! Bye bye!","timestamp":"2025-10-25T17:26:43.477Z"}]
TwigemService Call SID
N/A
Created
26/10/2025, 01:26:50