Booking Details

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Restaurant
The Garden Bistro
Booking ID
a44c00c7-bf6c-4916-b312-e8c4803d1b56
Customer Name
Lim
Phone
+6584283884
Party Size
3
Date
27/10/2025
Time
06:30 PM
Status
Pending Confirmation
Confidence
100%
Call Duration
109 seconds

AI Summary

Booking for Mr. Lim for 3 guests at The Garden Bistro for dinner at 6:30 PM tomorrow.

🎙️ Call Recording

Duration: 109 seconds

Conversation Transcript

[{"role":"assistant","text":"Hello! This is Joyce from The Garden Bistro. Aiyo, so sorry ah, we're completely packed right now leh. Cannot take walk-ins at all. But hey, I can help you book for later this evening? Can or not?","timestamp":"2025-10-26T04:00:21.106Z"},{"role":"user","text":"This evening we got other plans, what about tomorrow?","timestamp":"2025-10-26T04:00:38.197Z"},{"role":"user","text":"Available?","timestamp":"2025-10-26T04:00:40.415Z"},{"role":"assistant","text":"Can, can! Tomorrow got plenty of slots. What time you thinking of ah? Morning, afternoon, or dinner time?","timestamp":"2025-10-26T04:00:41.963Z"},{"role":"user","text":"Dinner, dinner, three person.","timestamp":"2025-10-26T04:00:52.455Z"},{"role":"assistant","text":"Okay, no problem! Dinner for three persons tomorrow. Any preferred timing? Maybe around 6:30 PM, 7 PM, or later?","timestamp":"2025-10-26T04:00:54.744Z"},{"role":"user","text":"Early dinner, 6:30.","timestamp":"2025-10-26T04:01:07.608Z"},{"role":"assistant","text":"Can, 6:30 PM tomorrow. Now I just need your name and your phone number can?","timestamp":"2025-10-26T04:01:09.307Z"},{"role":"user","text":"Hai","timestamp":"2025-10-26T04:01:17.352Z"},{"role":"user","text":"Ya, my name is Lim.","timestamp":"2025-10-26T04:01:21.765Z"},{"role":"assistant","text":"Okay, Mr. Lim. Got it. And your phone number ah, can let me know so I can confirm the booking properly?","timestamp":"2025-10-26T04:01:23.537Z"},{"role":"user","text":"Ya, 842884.","timestamp":"2025-10-26T04:01:34.751Z"},{"role":"assistant","text":"Let me repeat ah, your number is 8428 3884, correct or not?","timestamp":"2025-10-26T04:01:36.808Z"},{"role":"user","text":"That's right.","timestamp":"2025-10-26T04:01:44.524Z"},{"role":"assistant","text":"Shiok, all correct. So, Mr. Lim, I’ve got you down for tomorrow, dinner, 6:30 PM, 3 persons. All set already! See you then ah!","timestamp":"2025-10-26T04:01:47.442Z"},{"role":"user","text":"Okay, bye.","timestamp":"2025-10-26T04:01:58.834Z"},{"role":"assistant","text":"Thanks, Mr. Lim! Bye bye, see you tomorrow!","timestamp":"2025-10-26T04:01:59.905Z"},{"role":"user","text":"vai?","timestamp":"2025-10-26T04:02:04.874Z"}]
TwigemService Call SID
N/A
Created
26/10/2025, 12:02:08