Booking Details

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Restaurant
The Garden Bistro
Booking ID
1c17d7c5-2afd-4b31-9d4c-dd5af5e3deb9
Customer Name
Matthew
Phone
+6584283884
Party Size
2
Date
27/10/2025
Time
12:00 PM
Status
Pending Confirmation
Confidence
100%
Call Duration
60 seconds

AI Summary

Booking confirmed for Matthew for 2 guests tomorrow at noon.

🎙️ Call Recording

Duration: 60 seconds

Conversation Transcript

[{"role":"assistant","text":"Hello! This is Joyce from The Garden Bistro. so sorry, we're completely packed right now. Cannot take walk-ins at all. But hey, I can help you book for tomorrow? Is it ok?","timestamp":"2025-10-26T10:10:14.434Z"},{"role":"user","text":"Okay, tomorrow noon.","timestamp":"2025-10-26T10:10:29.867Z"},{"role":"assistant","text":"Can, can! Tomorrow noon for 2 person, no problem. Just need your name and a phone number can or not?","timestamp":"2025-10-26T10:10:31.078Z"},{"role":"user","text":"Sure, sure. My phone number","timestamp":"2025-10-26T10:10:45.412Z"},{"role":"user","text":"8428 2728","timestamp":"2025-10-26T10:10:47.777Z"},{"role":"assistant","text":"Thanks, Matthew. So I got your phone number: 8428 2728, correct? And just to confirm, tomorrow noon for 2 pax. All good to go once you say ok!","timestamp":"2025-10-26T10:10:49.833Z"},{"role":"user","text":"Ok.","timestamp":"2025-10-26T10:11:01.270Z"},{"role":"assistant","text":"Ok, all set already! See you tomorrow noon, Matthew. Thanks ah, bye!","timestamp":"2025-10-26T10:11:02.694Z"},{"role":"user","text":"baik","timestamp":"2025-10-26T10:11:09.105Z"},{"role":"assistant","text":"Bye, take care!","timestamp":"2025-10-26T10:11:09.595Z"}]
TwigemService Call SID
N/A
Created
26/10/2025, 18:11:13